Uni Life Sdn Bhd takes its responsibilities under Malaysia’s Personal Data Protection Act 2010 (“PDPA”) seriously. We recognize the importance of the personal data you have entrusted to us and are committed to managing, protecting, and processing it responsibly.

Introduction

This is the Privacy Policy of UNILIFE SDN BHD and its affiliates, including its subsidiaries, related, associated, and affiliated companies, whether operating within or outside Malaysia.

This Privacy Policy applies to personal information held by Uni Life Sdn Bhd and is processed in accordance with the PDPA and applicable regulations.

We reserve the right to update this Privacy Policy from time to time. Updates will be communicated via our website or other appropriate channels. Continued use of our services constitutes acceptance of any amendments.

You may obtain a copy of this Privacy Policy on www.hegenmalaysia.com or by contacting us using the details below.

If you do not agree with this Privacy Policy, we may be unable to provide certain services to you.

Collection of Personal Data

“Personal Data” refers to information that identifies an individual directly or indirectly, including name, address, phone number, identification number, and email address.

Personal Data may be collected through website interactions, purchases, events, surveys, cookies, and third-party sources.

We may also receive Personal Data from regulatory authorities, partners, and service providers where necessary.

Purpose of Processing Personal Data

Your Personal Data may be used for the following purposes:

• Communication and customer support
• Providing products and services
• Responding to enquiries and complaints
• Processing purchases and contest entries
• Marketing and promotional activities
• Membership registration and management
• Market research and analysis
• Internal administration and auditing
• Fraud prevention and compliance
• Legal and regulatory compliance

By providing your data, you consent to its use for these purposes.

Consequences of Not Providing Personal Data

If you do not provide your Personal Data, we may be unable to:

• Process purchases
• Provide requested services
• Communicate effectively
• Register you for promotions or contests
• Grant access to restricted areas

This may result in termination of services.

Disclosure of Personal Data

We may disclose Personal Data to the following parties where necessary:

• Group companies and employees
• Business partners and service providers
• Professional advisers and auditors
• Payment processors and financial institutions
• Government and regulatory authorities
• Legal representatives and courts

Accuracy of Personal Data

You are responsible for ensuring that your Personal Data is accurate, complete, and up to date.

You agree to notify us of any changes to your information.

Your Rights

Subject to PDPA provisions, you have the right to access, correct, limit processing, withdraw consent, and request copies of your Personal Data.

We may charge an administrative fee where permitted.

Retention of Personal Data

Personal Data is retained only for as long as necessary to fulfil its purpose and legal obligations.

Security of Personal Data

We implement appropriate technical and organisational measures to protect your Personal Data.

However, internet communications are not fully secure, and absolute security cannot be guaranteed.

Personal Data of Minors

If you provide Personal Data relating to minors or dependents, you confirm that appropriate consent has been obtained.

Website and External Links

• We are not responsible for third-party websites linked from our site.
• Third-party privacy policies apply when you share data with them.
• We encourage you to review external privacy policies.

Contact Us

For any inquiries regarding this Privacy Policy, please contact us.